Returns & Exchanges
We want you to feel confident and comfortable in your Hotmilk Lingerie, which is why we offer a 30-day return policy for items in their original, unworn condition with tags attached. Whether you need a different size or a different style, our team is here to ensure you find the perfect fit for your motherhood journey.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the unworn garments with all original labels and hygiene seals intact into their original packaging or a secure mailing bag.
- 3.Affix Shipping Label
Download and print your prepaid return shipping label from the portal, then securely attach it to the outside of your package.
- 4.Drop Off and Track
Hand your parcel to your local postal service or designated courier point and keep your tracking receipt until your refund or exchange is processed.